State Farm® Insurance Agent Mike Newell

"I strongly recommend this agent for insurance. Carl is very responsive, helpful and easy to work with. He kindly answered my many questions and helped me review the various coverage options for our condo and auto. I am so glad we switched to State Farm insurance. Thank you."

"I was recently involved in a hit-and-run and had just moved over to State Farm about a month ago. I called Mike's office in a bit of a panicked state as it was my first time experiencing something like this. Mike and his team were so helpful in walking me through all the appropriate steps and answering the 23423847 questions I had. In addition, when the State Farm claims department connected me to an collision center that (while very close to my apartment) couldn't start working on my car until a month out, Carl from Mike's office helped me identify a different local collision center that was very responsive, had availability to work on my car sooner, and was equally as helpful."

"Wouldn’t even recommend this place to my worst enemy. Started my policy & within 2 months my policy jumped $75 dollars due to the safe driving discount. Admitted they failed to provide me the beacon & necessary info to get it started but still I was required to pay the difference. I was then told it would be back to my normal rate the following month, WRONG. Same charges & another run around story. Woke up to see a $450 dollar increase on my policy that I didn’t renew. I had provided them TWICE a change of address yet they mailed the documents of the increase to my previous address & stopped emailing me my payment due notices ironically. I could get more help from a rock outside in the street than Mike. The man is clueless, contradicts most of his statements & could care less about customer service."

"Mike Newell is wonderful. Always friendly. Always willing to help you out. My dad and I have had car and home insurance through him for many many years. Taylor and Carl are also very helpful to anything you may need. Always attentive. Highly recommend this office for your insurance needs."

"I've been working with Mike since I moved to Pittsburgh 8 years ago. Since then I had someone hit me when they floored it out of a parking spot, a drunk totaled my car while parked on the street in front of my house, and most recently a broadside resulting in a total. Like a good neighbor, Mike and his team have always been there. They have explained everything clearly, returned my inquires quickly, and made the process easier than I could hope for. I never leave five star reviews, and truly I'm only leaving this because I've recently had several one star interactions with which to compare. This team stands far and above the rest. Honorary mention to Karl (Carl?) who has also assisted me many times."

"I’ve been with Mike Newel’s office of State Farm for over a decade. The friendly and knowledgeable service have been second to none. When problems arise, as they occasionally do in life, Mike and the team have been amazing at helping to navigate the issues to the end. I recommend them to everyone."

"Love the service of this office who take care of you personally for any questions/follow up. Carl Nero has been an excellent professional, knowledgeable and been working with him since years. Never had a complaint and he ensures that I'm good with all my requests. Strongly recommend him!"

"I cannot thank Carl enough for working so hard for us!! I called to “shop around” for a homeowners policy on our new property once I got a quote from our old insurance company that seemed a little high…. He was so prompt and professional and walked me thru each and every step since I had to handle this while my husband was unavailable. I couldn’t believe the rates that Carl was able to provide for our home and auto insurance as well as our travel trailer that I immediately committed to Carl and State Farm and cancelled our old policy with a competitive company whom we were with for 16 years! I love that I can call Carl directly with ANY questions that I may have or he will call me to check on us just to see how we are doing and in-fact we spoke about professional business on Christmas Eve!!! That is customer service coming from someone who is in customer service herself! We’re currently shopping for life insurance with Carl as well!! Carl and State Farm have our business!! Thank you so much for everything!"

"The Newell Agency has always answered the phone when I call, and I get answers to any question, spoken in plain English, not "Insuranceese." (If that's a word!) Carl was very helpful recently. My daughter will be using this agency when the car she drives is put into her name or if she gets a different one."

"Taylor helped me figure out the best car insurance plan that fit my budget after paying way too much over the past couple years with other places. The level of professionalism she displayed was not only refreshing but definitely a quality most people lack. I can’t wait until I buy my house so that she can help me shop for the right homeowners insurance!"