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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Vivian Hinkle

Vivian Hinkle

November 24, 2024

5  out of  5
rating by Vivian Hinkle
"Excellent service, answers any concerns you have, friendly and a good place to do business with."
We responded:
"Thank you so much, Vivian! We truly appreciate your feedback and the review."
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Holly Natali

November 21, 2024

5  out of  5
rating by Holly Natali
"We recently switched our homeowners insurance to State Farm and had a great experience with Carl and the Mike Newell team. They were very responsive, helpful and expedient. We appreciated the quick response time and excellent communication."
We responded:
"Thank you so much, Holly! We're delighted to hear that you had a great experience with Carl and the team. Quick response time and excellent communication are what we strive for, and it's wonderful to know we met your expectations. Your feedback is greatly appreciated!"
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Tianyue Qu

October 28, 2024

5  out of  5
rating by Tianyue Qu
"Carl helped me a lot to set the car insurance and I got a good price."
We responded:
"It's fantastic to hear that Carl was able to assist you with setting up your car insurance and securing a good price! Your satisfaction is our priority, and we're delighted that you had a positive experience. Thank you for sharing!"
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Anthony Greco

October 7, 2024

5  out of  5
rating by Anthony Greco
"It was a pleasure doing business with Carl Nero. They insured me for the cheapest rate. I would recommend this state farm agency to anyone. Anthony"
We responded:
"Thank you, Anthony! It's fantastic to hear that Carl was able to help you find the best rate. Your recommendation means a lot to us!"
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Gale Simplicio

July 8, 2024

5  out of  5
rating by Gale Simplicio
"Mike has always been extremely helpful and prompt in making necessary changes."
We responded:
"Thank you for your kind words, Gale! We are glad to hear that Mike has been helpful and prompt in assisting you with any necessary changes. We appreciate your feedback and look forward to continuing to provide excellent service."
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Matthew Rennekamp

June 27, 2024

5  out of  5
rating by Matthew Rennekamp
"Great service with timely responses! It's been great working with Carl for all my policy needs."
We responded:
"Thank you for sharing your positive experience, Matthew! We're thrilled to hear that Carl has been providing you with great service and timely responses for all your policy needs. We appreciate your kind words and look forward to continuing to assist you in the future."
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Christy Heisler

June 11, 2024

5  out of  5
rating by Christy Heisler
"I've been with State Farm for a while, and transitioning from one state to another and back again, I'm thankful for compassionate and extremely competent providers at Mike's office that made it all go smoothly!"
We responded:
"Thank you for sharing your positive experience with us, Christy! We're glad to hear that our team at Mike's office provided you with compassionate and competent service during your transitions. We appreciate your loyalty and look forward to continuing to assist you with your insurance needs."
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Matt Costanzo

June 10, 2024

5  out of  5
rating by Matt Costanzo
"I have worked with Mike and his team for the past 10 years for all of my insurance needs. Mike, Taylor, Carl and the team have always been great in helping me with whatever coverage or support I need. Thanks!"
We responded:
"Thank you for being a loyal customer for the past 10 years, Matt! We appreciate your kind words and are always here to help with your insurance needs. Thank you for choosing our team!"
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Deborah Boden

May 22, 2024

5  out of  5
rating by Deborah Boden
"Carl helped me with multiple insurance coverages. Very helpful, thorough and responsive. Will go to for all my insurance needs."
We responded:
"Thank you for sharing your positive experience with Carl! We're thrilled to hear that he was helpful, thorough, and responsive in assisting you with your insurance coverages. We look forward to being your go-to for all your insurance needs in the future."
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Jennifer Chelosky

April 18, 2024

5  out of  5
rating by Jennifer Chelosky
"Taylor Ramirez is professional and always gets the job done. She is very knowledgeable. She is very helpful. She listens to my needs and puts forth an effort that shows how much she cares for her clients. I would recommend her for all your insurance needs."
We responded:
"Jennifer, thank you for your kind words about Taylor! We are thrilled to hear about your positive experience and appreciate your recommendation. Please don't hesitate to reach out if you need anything in the future."
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Cheech

February 29, 2024

5  out of  5
rating by Cheech
"Mike, Carl and the rest of the team are the best. They’ve been my insurance team for 38 years and that’s a testament to the level of commitment to meeting my insurance needs. I recently had a windshield replacement claim and it was a great experience. Thank you!"
We responded:
"Thank you for your loyalty over 36 years! We're honored to be your insurance team, and we appreciate your kind words about Carl, and the rest of the team. Here's to many more years of serving your insurance needs with commitment and dedication."
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David Gray

February 20, 2024

5  out of  5
rating by David Gray
"Had a great experience working with the agents at Mike Newell State Farm. I worked with Carl Nero and he was very helpful with my complicated multi-state insurance policies. He worked with me through calls and emails to get all of my policies in order again. I would highly recommend this office if you need any kind of insurance."
We responded:
"David, thank you for your glowing review! We're thrilled to hear that Carl provided exceptional service and efficiently managed your multi-state insurance needs. We appreciate your recommendation and look forward to assisting you further in the future."
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Mohamed Hadi

January 24, 2024

5  out of  5
rating by Mohamed Hadi
"Nice people good service"
We responded:
"We appreciate your concise feedback! If you have any specific questions or if there's anything else you'd like assistance with, feel free to let us know. Thank you for choosing our services, and we're here to help!"
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Steven Blader

January 10, 2024

5  out of  5
rating by Steven Blader
"Great service and price."
We responded:
"We're glad to hear that you're satisfied with our service and pricing! Thank you for choosing us, and we appreciate your positive feedback!"
Profile photo of Essie Blader

Essie Blader

January 10, 2024

5  out of  5
rating by Essie Blader
"Very attentive, timely and hassle-free! Very much appreciate this professional service. Highly recommend!"
We responded:
"We're so pleased to hear that you found our service to be very attentive, timely, and hassle-free! Providing a professional experience is our goal, and we appreciate your recommendation. Thank you for choosing us, and we value your positive words!"
Profile photo of Doug Graham

Doug Graham

January 8, 2024

5  out of  5
rating by Doug Graham
"Mike Newell's office of State Farm is wonderful. They are always accessible when you need them and always so kind. Mike, Carl and Taylor do a great job. Thank you!"
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Ron Sarver

December 14, 2023

5  out of  5
rating by Ron Sarver
"Very responsive when I needed anything. Anytime I call they are always a pleasure to deal with. Would definitely recommend!"
We responded:
"Thank you for your positive feedback! We're thrilled to hear that we've been responsive and a pleasure to deal with. Your recommendation means a lot to us. If you ever need anything else or have more questions, feel free to reach out. We appreciate your trust and the 5-star rating!"
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Justin Woo

December 4, 2023

5  out of  5
rating by Justin Woo
"Carl was quick to respond to any questions I had. Easy to communicate and work with."
We responded:
"Justin, I am so glad to hear that you had an easy time communicating with Carl. Thank you for taking the time to leave us a review!"
Profile photo of Jackson Filosa

Jackson Filosa

December 3, 2023

5  out of  5
rating by Jackson Filosa
"Had an incredibly seamless experience setting up my first auto-insurance provider in PA. Taylor was amazing in helping understand my needs and getting the best possible quote. Thank you for all of your help! Would absolutely recommend."
We responded:
"Jackson, it was our pleasure to help you with your first auto insurance policy here! Thank you so much for your wonderful feedback."
Profile photo of Pande Suanjaya

Pande Suanjaya

November 30, 2023

5  out of  5
rating by Pande Suanjaya
"They provided top notch customer service. I spoke with one of their agents Carl Nero, he is very hospitable and helpful. Very great service. I am satisfied"
We responded:
"Pande, we are so happy to hear this! We strive to provide excellent customer service and it is always so wonderful when we hear how happy our customers are. Carlo is great member of our team and he truly appreciates this personal feedback as well."
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Alneda Richardson

November 30, 2023

5  out of  5
rating by Alneda Richardson
"Mike Newell's Staff is so professional, efficient, and they've always accommodated me in a satisfactory way. I've been a customer for 40 years with this office,!! Keep up the awesome job!!!"
We responded:
"Alneda, we would like to thank you for being such an unwavering and loyal customer all these years! We are so happy to have this feedback from such a wonderful person. We always appreciate your visits to our office, you always brighten up our day!"
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Christopher Abraham

November 17, 2023

5  out of  5
rating by Christopher Abraham
"Just moved from Texas to PA and needed to switch over to a PA State Farm agent. Carl made that transition as smooth as possible. 10/10 customer service! Would recommend Mike Newell - State Farm. Ask for Carl"
We responded:
"Christopher, thank you for sharing your positive experience! We're delighted to hear that Carl ensured a seamless transition for you from Texas to PA. Providing top-notch customer service is our priority, and we appreciate your recommendation. Don't hesitate to reach out if you need anything in the future."
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Ana Chelosky

November 8, 2023

5  out of  5
rating by Ana Chelosky
"This team is the best!! I’ve known them for years and I'm always pleased with their service. Everyone’s extremely helpful, especially Taylor, my family and I love her!"
We responded:
"Thank you so much for your kind words! We're thrilled to have had the pleasure of serving you and your family for years. It's great to know that you find our team, especially Taylor, to be extremely helpful. Your satisfaction is our priority, and we appreciate your loyalty and trust in us. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to continue providing you with the best service possible. Thank you for being a valued member of our community!"
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Nico Molnar

November 8, 2023

5  out of  5
rating by Nico Molnar
"Taylor was very helpful and professional! Thanks State Farm!"
We responded:
"Nico, it is our pleasure to help you! Taylor and I thank you for the great review!"
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Kel Mac

November 6, 2023

5  out of  5
rating by Kel Mac
"We’ve had the pleasure of working with Mike Newell’s team for over 20 years!"
We responded:
"Kel, it has been our pleasure and honor to work with you for all these years! We appreciate your loyalty and trust in our office. We are so lucky to have wonderful customers like yourself!"